Legal notice

Last updated: 24 September 2026.

Swisseria is the trading brand used for this online store. The following details identify the business responsible for the website and sales.

1. Seller and website operator

The legal operator is Maceo Charpier Courty, trading as Agence Charpier Courty Maceo. The business address is 3 B rue Castérès, 92110 Clichy, France. French business registration identifiers: SIREN 923971808; SIRET 92397180800012.

Swisseria is the store brand of the legal operator identified here, who is responsible for orders placed on this store.

2. Customer contact and correspondence

For product, order or business enquiries, email support@swisseria.com, use our contact form, or send a WhatsApp message to +44 7458 107184. WhatsApp is a messaging channel; telephone calls are not offered on that number.

Support operates Monday to Sunday, 9:00 am–4:00 pm GMT/BST (UK time). We aim to reply within 24 hours. The business address identifies the operator and can be used for correspondence. For returning goods, contact support for the appropriate return destination under the return policy.

3. Store platform and content

The website uses the Shopify commerce platform. Shopify supplies platform services and is not the seller of the goods offered by Swisseria. Product and order questions should be directed to Swisseria.

Website content and branding are subject to applicable intellectual-property rights. The terms of service explain permitted use. If you believe content infringes your rights or contains a material error, contact us with the relevant page and details so we can investigate.

4. Consumer information and disputes

Our terms of sale identify the purchase conditions, and the shipping and return policies set out delivery, cancellation and refund processes. The privacy policy explains personal-data processing and complaint options.

If you have a complaint about a purchase, contact support with the order number and the outcome you seek. Nothing in this notice removes your mandatory consumer rights or your right to use an available court or complaints procedure.

Related policies and information

• Shipping policy
• Returns and refunds
• Terms of sale
• Terms of service
• Privacy policy
• Legal notice
• Payment information
• Cancellation form

Contact

Brand Name: Swisseria
Legal Operator: Maceo Charpier Courty, trading as Agence Charpier Courty Maceo
Business Address: 3 B rue Castérès, 92110 Clichy, France
SIRET: 92397180800012
Email: support@swisseria.com
WhatsApp: +44 7458 107184 (messages only)
Support: Monday to Sunday, 9:00 am–4:00 pm, GMT/BST (UK time). We aim to reply within 24 hours.
Website: swisseria.com