Track your order

When your order is dispatched, we send a shipping confirmation email with its tracking reference. Open that email and follow the tracking link to check your parcel's progress.

Cannot find your tracking email?

Check your spam or junk folder and the email address used at checkout. If you still need help, email support@swisseria.com with your order number, or use our contact page.

Delivery estimates

Orders are normally dispatched in 1–2 working days. Transit then takes an estimated 2–5 working days, giving a total estimate of 3–7 working days. Public holidays and peak periods may extend delivery times. See our shipping policy for full details.

Related policies and information

• Shipping policy
• Returns and refunds
• Terms of sale
• Terms of service
• Privacy policy
• Legal notice
• Payment information
• Cancellation form

Contact

Brand Name: Swisseria
Legal Operator: Maceo Charpier Courty, trading as Agence Charpier Courty Maceo
Business Address: 3 B rue Castérès, 92110 Clichy, France
SIRET: 92397180800012
Email: support@swisseria.com
WhatsApp: +44 7458 107184 (messages only)
Support: Monday to Sunday, 9:00 am–4:00 pm, GMT/BST (UK time). We aim to reply within 24 hours.
Website: swisseria.com